고객 지원
Contact Us
Need help with an order, delivery, or refund request? Reach out and our team will respond as quickly as possible.
마지막 업데이트: February 17, 2026
티켓을 열기 전에 FAQ를 확인하세요
배송, 환불, 결제 관련 대부분의 문의는 FAQ에서 즉시 확인하실 수 있습니다.
지원 채널
Email support with your order ID and request details so our team can help quickly.
일반적인 응답 시간: within 1-2 business days.
문의하기 전에
- Have your order number ready.
- Include photos if reporting a damaged item.
- Review shipping and refund policies first for faster support.
- Check FAQ before contacting support for immediate answers.
고객 지원 문의 전 빠른 확인 사항
이 답변들은 가장 일반적인 사전 지원 질문들을 해결하고 응답 대기 시간을 줄입니다.
How much is shipping?
A flat US$9 per order, and free when your merchandise subtotal is US$69 or more. The amount is converted to your checkout currency and shown before you pay.
How long does delivery take?
Most domestic orders arrive in 3-7 business days after dispatch. International orders usually arrive in 7-21 business days.
What is your return window?
Return requests should be submitted within 30 days of delivery for eligible items.