カスタマーサポート
Contact Us
Need help with an order, delivery, or refund request? Reach out and our team will respond as quickly as possible.
最終更新: February 17, 2026
FAQを確認してからチケットを開いてください
ほとんどの配送、返金、お支払いに関するご質問は、FAQで即座に回答されています。
サポートチャネル
Email support with your order ID and request details so our team can help quickly.
標準的な応答時間：within 1-2 business days.
お問い合わせの前に
- Have your order number ready.
- Include photos if reporting a damaged item.
- Review shipping and refund policies first for faster support.
- Check FAQ before contacting support for immediate answers.
サポートに問い合わせる前のクイックアンサー
これらの回答は、最も一般的なプレサポート質問を解決し、応答待ち時間を短縮します。
How much is shipping?
A flat US$9 per order, and free when your merchandise subtotal is US$69 or more. The amount is converted to your checkout currency and shown before you pay.
How long does delivery take?
Most domestic orders arrive in 3-7 business days after dispatch. International orders usually arrive in 7-21 business days.
What is your return window?
Return requests should be submitted within 30 days of delivery for eligible items.